Pharmacovigilance
Report a Veterinary Product Concern
At Inicia Ltée, the safety and well-being of animals are at the heart of everything we do. Monitoring the safety and performance of our veterinary and pet care products is a critical part of our commitment to quality and responsible animal health.
We encourage veterinarians, animal owners, and distributors to report any suspected adverse events, unexpected reactions, or lack of efficacy associated with our products.
What to Report
You can help us ensure the safety of our products by reporting:
- Adverse reactions or side effects in animals
- Lack of expected product effectiveness
- Human exposure incidents (e.g., accidental contact or ingestion)
- Medication errors
- Environmental concerns (related to product disposal)
What Information to Provide
To help us assess your report effectively, please include:
- Animal species, breed, age, and weight
- Name of the product (including batch/lot number if available)
- Description of the event and when it occurred
- Any other medications or supplements the animal is taking
- Contact details (so we can follow up if needed)
How to Report
You can report an issue using any of the following methods:
- Online form
- Email: contact@inicia.mu
- Phone: +230 651 2035
All reports are treated with confidentiality, and your information will be used solely for pharmacovigilance and regulatory purposes.
Why Reporting Matters
Your feedback helps us continuously monitor the safety of our products, comply with regulatory requirements, and protect animal and human health. Even if you’re unsure whether a product caused a reaction, reporting it can make a difference.
Together, we can help ensure the ongoing safety and effectiveness of veterinary medicines.
Thank you for your valuable feedback.
